See Say Act, SEE, SAY, ACT, SEE SAY ACT
EDUCATE / COMMUNICATE / COLLABORATE
Educate the community to follow your social media channels and provide users with trusted information on a mass or geo-fenced basis. A well-informed public is a safer community.
IN REAL-TIME; MASS
Place your authority in control of messaging and multi-media communications. Inform and if necessary instruct users in affected operational, emergency or crisis areas with recommended or appropriate action. Timely information can make a difference.
Collect crowdsourced reports across your digital channels. Your citizens, businesses, employees, and visitors are the community’s force multiplier. Offer preventative information for the mitigation of minor to major incidents. Keeping the community informed is part of the solution. Respond and move information internally for effective information management.
Training, Tactics and Best Practices That Can Make a Difference
Effective Community Engagement
“The application is a game-changer for CMPD as it opens up a critical communications channel for us to connect directly to the public. We value the ability to quickly and accurately inform the public about events that may be transpiring.”
Chief Jonny Jennings
Charlotte-Mecklenburg Police Department [City, Transit, and Airport Responsibilities]